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Thank you for your Payment to WPB - Welsh Pit Bikes Group Websites.
RECEIPT
Your Transaction is purchase with the WPB Group, the WPB Group includes purchases made on sites; WPB Parts, WPB Racing, WPB WelshPitbikes and BQB BritishQuadBikes.
Your transaction has been completed and a receipt for your purchase and all your purchase details has been emailed BY PAYPAL to you at your Paypal account or emailed to your contact email address if you do not have or did not open a PAYPAL ACCOUNT and you Paid Directly with a credit or debit card.
We DO NOT ISSUE any additional receipt emails.
If You have any Questions with regards to your Purchase Please call 01792 678038 or email
welshpitbikes@gmail.com
.
You may log into your Paypal account to view details of this transaction you have just made, please use the PayPal BUTTON above.
If you do not have a PAYPAL account please check you email address and Look for the PAYAL email receipt from us at WPB
Please SAVE or PRINT this page for your records as it contains important information with regards to your sale.
You agree to proceed with this purchase and delivery understanding our full Terms and Conditions previously agreed prior to your payment and also confirmed herewith, if you have any doubt of these Terms and Conditions of Sale YOU MUST CONTACT US NOW and make a durable note to us of your concern.
Please call 01792 678038 open 7 days 9-6pm or Text 07966787710 open 24rs or email welshpitbikes@gmail.com and state you wish to clarify any Term and Condition herewith.
All Payments made and cleared before Midday may allow the order to enter the delivery system.
Next Day Delivery is our best level of delivery service, however at busy times there may be a delay in your order dispatch.
You May Call our Order Hotline 07966787710 from 9am-6pm 7 days a week for any questions regarding your order and delivery.
Alternatively you may Text our Order Hotline 07966787710 or email welshpitbikes@gmail.com with your name and order details.
Delivery Schedule Summary
See HERE for terms and conditions and FULL Delivery Details that are applicable by agreement between you and US.
Pit Bikes
Delivery may be as soon as next working day (Monday-Friday) excluding all Bank Holidays, see conditions.
(Next working day is our best level of service and the delivery time may be extended in exceptional circumstances)
TNT tracking details are available, but will not confirm the Hour of delivery. Your delivery will be on the day as according to
our normal delivery schedule stated above.
If you have ordered any additional items such as a Race Pack, Big Wheels or Bars then these are delivered by a second courier
UPS and they are delivered the same day as your bike.
BMX Including Rocker Mini BMX
1-7 Working Days
All Parts
1-7 Working Days
Refunds are made less our original customer express delivery cost and the collection or return cost.
Cancellation of Contract Rights and Additional Charges
Under Distance Selling Regulations
13th June 2014
BIKES and PARTS
Notification and Cancellation of contract is only permitted within 14 days of receipt of the item provided the item is returned to us within a further 14 days AND at the customers expense AND that the item is returned in a condition that is 100% suitable for resale to a customer by Welsh Pit Bikes.
Please remember if you the customer are returning any item it must be unused, and no assembly or fitment should have been carried out by you the consumer. Any fitment or assembly is classed as acceptance and use of the item by the customer and goes beyond handling normally permitted within a retail premises. Also A Deduction will be made if the value of the item has been reduced as a result of the customer handling the item more than necessary or acceptable within a retail premises. Any customer handling of the item more than normally acceptable within a shop premise is considered acceptance and use of the item and will be subject to a deduction if accepted by us as a request to cancel contract under distance selling rules. The definition of Handling the item more than a customer would do in a shop premise includes fitment, assembly, use, or opening of quality assurance seals.
We strongly advise that the customer contact us to discuss the Cancellation of Contract under Distance selling regulations so that we may fairly give an indication of any applicable deductions due to customer handling, use fitment or assembly, the best way for us to give any indication of such a deduction would be for the customer to supply a picture and description of the item and packaging.
FAIR TRADING
Pitbikes are VERY expensive items to deliver.....please do not order if you are unsure about suitability.
Refunds are made less any original customer specified EXPRESS delivery cost and the standard collection cost.
Any delivery service specified/requested by the customer outside our normal delivery service is not refundable. This includes all Express or palleted deliveries, Saturday Deliveries and deliveries to area's outside our couriers normal UK Mainland delivery area. We also ask customers to please carefully consider if they would accept the delivery of the item they are returning under Cancellation of Contract, we want to provide ALL customers with the best products and quality at all times, therefore any sale request to be cancelled under Cancellation of Contracts MUST be suitable for resale.
PARTS TO CUSTOMER ORDER
Parts are sourced by us from the dis-assembly of NEW engines or New bikes.
Please Note This is always done to customer special order.
Parts are expensive items to deliver, and prepare for sale, please do not order if you are unsure about their suitability. Please call us with your bike VIN and Engine number and any pictures to help match parts prior to purchase if in any doubt about suitability. All Part are supplied to the Customers specification and are Guaranteed to fit the Bike specified in the Parts schedule and or description. Any Parts ordered to fit ANY other Brands of Bikes are not Guaranteed to fit, and therefore they may or may not fit other Brands of Bikes. All parts are supplied to the customers Quoted specification and order and are not eligible for return under Distance selling regulations. However IF agreed to be returned for refund within 7 days they will be subject to a restocking and processing fee of 25% of purchase price to cover our costs in sourcing and providing the customers with the requested parts.
Consumers wishing to cancel under Distance Selling regulations please write to us at:
welshpitbikes@gmail.com
Customer Services
WELSH PIT BIKES
Uplands
Swansea
SA2 0LS
or
visit this link below and complete a returns form.
Please give us a durable Notice in writing to notify us of your intention to cancel the order, your date of purchase and contact details MUST BE INCLUDED. If you have already received the products you must carefully repackage and return them to us at the returns address CONTAINED ON YOUR DELIVERY PACKAGE . We recommend you use a delivery service that insures the goods when returning items as until you have returned the products to us, you must keep them in your possession and take reasonable care of them.
When making a return your original invoice must be included to show your proof of purchase.
Upon return the item will be inspected, if returned as new, unused and un assembled then a refund or exchange will be made minus any extra express delivery and collection costs incurred by us. We will refund any amounts due within 14 days of proof of item return by the consumer.
Nothing in this Contract Cancellation policy affects any statutory rights you may have as a consumer.
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